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Detailed Description of Good and/or Services:
Rythmic Beat (PTY) Ltd is a business in the retail industry that markets music and entertainment related product (CD, DVD, Blu-Ray, Playstation Games etc)
Delivery policy:
Subject to having received payment for items ordered, we will deliver the items to you:
- within a minimum of 3 working days from the date of having received your payment, in respect of items which are in stock;
- within a minimum of 15 working days from the date of having received your payment, in respect of items which are not in stock.
Return and Refunds Policy:
The provision of goods and services is subject to availability. In cases of unavailability, you may request a refund in full after 30 days.
Stock availability:
Our current inventory system unfortunately does not allow for a live inventory. We will notify you via SMS or email shortly after checkout if something you have ordered is out of stock. The item/s will go onto backorder and will ship as soon as they arrive. Should the item go onto backorder for more than 3 (three) weeks, we will contact you to ask you how you would like to proceed. We will keep you notified of your order status every 5 working days.
Customer Privacy Policy:
Rythmic Beat (PTY) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be viewed at: http://www.dfa.gov.za/department/accessinfo_act.pdf
Payment Options Accepted:
Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the Rythmic Beat bank account, the details of which will be provided on request.
Credit Card Acquiring and Security:
Credit card transactions will be acquired for Rythmic Beat by VCS (www.vcs.co.za) who are the approved payment gateway for First National Bank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy.
Customer Details Separate from Card Details:
Customer details will be stored by Rythmic Beat separately from card details which are entered by the client on ShopDirect’s secure site. For more detail on ShopDirect refer to www.shopdirect.co.za .
Merchant Outlet Country and Transaction Currency:
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
Responsibility:
Rythmic Beat takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.
Country of Domicile:
This website is governed by the laws of South Africa and Rythmic Beat (PTY) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Postnet Suite 159, Private Bag X04, Dalbridge, 4014.
Variation:
Rythmic Beat may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information:
This website is run by private company based in South Africa trading as Rythmic Beat (PTY) Ltd and with registration number 2000/011818/07.
Export Restriction:
The offering on this website is available to South African clients only.
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